Frequently Asked Questions

Shipping destinations: We ship both locally (US) and worldwide.

Shipping times: US orders take 3-5 business days to be delivered to you and we ship within 3 business days if the item is in stock. 

International orders take 5- 7 business days to be delivered, we ship within 3 business days if item is in stock. 

Shipping time might vary depending on location, customs regulations and other factors beyond our control.

Shipping cost: We offer FREE worldwide shipping.

TENS and NMES target different nerve groups of the body. TENS is specifically targets the sensory nerves, which are responsible for sending pain signals to the brain. 

NMES targets the muscle itself, specifically through the motor nerves. This allows the NMES machine to create a muscle contraction to recruit more muscle fibers when training; warming up or recovering. 

Sensory and motor nerves fire at different frequencies, which is why NMES and TENS devices affect the body differently.

The general blade-type massage tool is made for professional use, because, in order to use it, you are generally required to have professional massage certification to locate and treat the damaged areas with the appropriate amount of pressure. 

However, Hyperblade is designed to add micro-vibration and Micro-current technology to the blade-type massage tool, which helps you to experience a professional-quality massage with ease, even if you don’t have professional knowledge and skills.

No, we don't charge any hidden fees, You pay only the listed price.  

International orders are subject to the receiving country's import fees, duty, taxes and/or brokerage fees.

These funds are not paid to Hyperblade USA nor are they set by Hyperblade USA rather they are paid to and set by your home country's government as per import/export regulations and charged by your local postal carrier.

Funds are due upon receipt in accordance with your local import and postal regulations.

We are not responsible for any duty/import/taxes/customs/etc charges you may incur.

Packages are marked with the value of the item as paid by the customer in legal accordance with international postal regulations.

We do not mark packages as a gift.

To falsify the amounts paid or the contents of the package on customs forms could lead to hefty fines that our business would not be able to handle.

We absolutely love what we do and will not engage in any practices that would jeopardize our ability to continue doing what we love.  Thanks in advance for your understanding.

Unlike traditional “low frequency vibration” or “hammer impact motion” massage devices, Hyperblade™ incorporates micro-vibration technology to accelerate muscle relaxation and promote the growth of muscle fibers. 

The human muscle layer is located beneath the skin and fat tissue layers (Epidermis, Dermis and Subcutaneous tissue). 

Therefore, it is hard to reach with traditional vibration massage devices because they tend to only reach the surface level tissue layer.However, Hyperblade's micro current technology sends low-level electrical currents(25uA) that mimic the body's own natural electrical current which helps in stimulating the deepest muscle layers. 

The micro currents emitted from Hyperblade™ also help reduce the build-up of lactic acid which can help prevent muscle soreness when used in advance.

Absolutely! There have been a number of studies around the world which prove the safety and effectiveness of NMES. 

With very few side effects, and potential to supercharge recovery, muscle, and strength gains, using an at-home Neuro Muscular Electrical Stimulation device can be valuable for pretty much anyone.

The only other kind of complication that can come from Hyperblade's NMES feature is if people have pacemakers and cardiac conditions; you need to get permission from your medical provider to see if it elevates your risk of heart attack. 

People with epilepsy, have recently had acute trauma, fracture, surgery, and some other conditions shouldn't use a device either. Speak with your healthcare provider before starting anything new.

The use of any NMES on a patient with a defibrillator is contraindicated. There are a few precautions to consider:

• Patient’s ability to respond to painful stimuli – Although we can set the parameters very low for infants and other patients unable to verbalize and likely avoid any discomfort you should only proceed if you have some reliable indication of pain such as a grimace, withdrawal response, watery eyes, refusal etc.

• Pacemaker – It is not recommended to use Hyerblade on patient with cardiac pacemaker

• Seizure disorders – although there is no evidence that NMES will contribute to seizures it is recommended that you double check with the neurologist
  

• Post surgical changes or implants – Any metal implants located in proximity to electrode placement should not cause adverse effects however the patient may experience some sensation in the area. If so, the patient will decide to continue or terminate treatment. Any patient with any other implanted electronic devices such as cochlear implants, vagal nerve stimulation, deep brain stimulation, etc. may not be a candidate and the implanting surgeon should be contacted to discuss possible interference issues. If there is extensive surgical reconstruction and implants to replace structures, you should consider what is being stimulated and why.

• Epilepsy - We don't recommend using Hyperblade if you suffer from epilepsy. 

It's important to know that Hyperblade uses electrical stimulation, meaning it requires a full circuit to work when using it on yourself.

You're creating a circuit by having contact with the handle. The Hyperblade has three different levels of intensity that you can adjust for both the micro current and the vibration level.

This device also has a smart built-in sensor on the handle, so once you let go, it'll turn off automatically. This is a safety and power saving feature.

It is also recommended you use either water or lotion to assist you in your massage. By doing so, you create an even surface for the unit to work over.

You'll definitely feel a difference when using it on another person. You have to create a circuit, using your spare hand to make contact with their skin. Whether that's the area being massaged on or just a finger, you might feel a slight sensation in your hand when doing this which is absolutely normal.

We offer a 14-days Return & Exchange Policy : If a product gets damaged or was faulty upon a delivery - we offer Exchange or 100% refund. 

Timing: we have a 14-days Return & Exchange Policy, since the day item was received if the item is not as described. To be eligible for a return, goods must be unopened, unused, undamaged, in its original packaging and accompanied by proof of purchase with all original tags and labels attached. 

For returns, please email support@hyperbladeusa.com FIRST, with the subject 'Returns' and include your order number, name and the reason for the return.

We will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.

Please note that customers are responsible for shipping costs of returned items.

Please note shipping fees are not refundable (if initially covered by us, they will be deducted from the return payment).

If you want to return your order we will charge a 20% restocking fee.

When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund. If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.

We reserve the right to refuse a refund or exchange.

Yes, Once your order shipped, You will receive your tracking information within 3-5 working days via email. You can then, track your order via our website's "Track your order" Page.

In case you don't receive  tracking number email within the time frame you can email us at support@hyperbladeusa.com and we will resend it again.

You can change or cancel your order within 12 hours. Just contact us at support@hyperbladeusa.com for your request.

Hyperblade USA adheres to the highest industry standards to protect your personal information.

Your credit card information and personal details are encrypted during transmission using the 128-bit SSL (Secure Sockets Layer technology), the same level of encryption used by large banks around the world.

Your credit card information is only used to complete the requested transaction and is NOT subsequently stored.

Hyper Release Pro is a state-of-the-art muscle recovery device designed to provide targeted relief for muscle tension, soreness, and discomfort. It utilizes advanced technology, including high-speed vibrations and precision therapy, to promote relaxation and enhance recovery.

The Hyper Release Pro offers numerous benefits, including the relief of minor or acute aches and pains while simultaneously relaxing muscles.

Its effects are often immediate and tend to last longer compared to regular massage. Additionally, the vibration of the device effectively closes the "pain gates" of the nervous system, resulting in an analgesic effect.

As a result, the procedure is typically painless, unlike traditional massage, where applying pressure to tender muscles can be uncomfortable. Even on very tender muscles, using the Hyper Release Pro does not cause pain; instead, it often elicits a tickling or relieving sensation.

• The device is not to be used with persons with pacemakers or defibrillators.
• The device is not to be applied over implanted plates or screws.
• The device is not to be applied to an open wound, bruises, incisions, tumors, or cancer.
• The device is not to be applied over bony surfaces.
• The device is not to be used on a patient with a history of Deep Vein Thrombosis (DVT) blood clots.
• The device is not to be used on a patient with a disease(s) that deep vibration is not recommended.
• You will need to stop the session if irritation, swelling, excessive redness, or pain increases.
• WARNING: This device should not be used over swollen or inflamed areas or skin eruptions.

THz radiation is non-ionizing and is considered to be safe for humans at low powers. THz waves are strongly absorbed by water molecules, which limits their penetration into tissues by hundreds or even tens of microns.

• Using it once a day is sufficient.
• If you have the time, you can use it up to three times a day, with a four-hour gap between each use.

Terahertz (THz) radiation is a type of electromagnetic radiation that falls within the frequency range of approximately 0.1 THz to 10 THz, corresponding to wavelengths between 3 mm and 30 mm. These frequencies are higher than those of radio waves and microwaves but lower than infrared light.

The key differences between terahertz (THz) radiation and infrared (IR) radiation lie in their wavelengths, frequencies, and applications:

1. Wavelength and Frequency:

• Terahertz (THz):
  • Frequency range: 0.1 THz to 10 THz
  • Wavelength range: 3 mm to 30 µm
  • THz waves fall between microwaves and infrared in the electromagnetic spectrum.

• Infrared (IR):
  • Frequency range: 300 GHz to 400 THz
  • Wavelength range: 1 mm to 700 nm (depending on the type of infrared, e.g., near, mid, or far IR)
  • IR is positioned between THz radiation and visible light.

2. Penetration:

• Terahertz (THz) waves can penetrate certain non-metallic materials like clothing, paper, or plastic, making them useful in imaging and security scanning applications.

• Infrared (IR) waves do not penetrate materials as well but are primarily absorbed and re-emitted as heat, which is why they are often used for thermal imaging.

3. Applications:

• Terahertz (THz) radiation is used in security scanning (like airport body scanners), medical imaging, and material analysis, as it can detect structural properties of objects without causing harm.

• Infrared (IR) is widely used in thermal cameras, remote controls, and sensors, as well as in medical applications for heat-based therapies and diagnostics.

4. Energy:

• Terahertz waves have lower energy than infrared radiation, making them less likely to cause molecular ionization or significant heating effects.

• Infrared waves have higher energy and are primarily associated with heat, as IR radiation is absorbed by molecules, causing them to vibrate and generate warmth.

In summary, terahertz waves are lower in energy, longer in wavelength, and used for penetration and scanning, while infrared radiation is higher in energy, shorter in wavelength, and commonly associated with heat detection and thermal imaging.

1. Non-Ionizing Radiation:

• THz waves are non-ionizing, meaning they do not carry enough energy to ionize atoms or molecules. This makes them safer for use in medical and imaging applications compared to higher-energy waves like X-rays.

2. Penetration Capabilities:

• THz waves can penetrate various non-metallic materials (such as clothing, paper, and some plastics) without causing damage. This makes them valuable for applications like security scanning and non-destructive testing.

3. Sensitivity to Material Properties:

• THz radiation is highly sensitive to the vibrational modes of molecules, allowing it to provide detailed information about the chemical composition and structure of materials. This is beneficial for material characterization and quality control.

4. High Resolution:

• The short wavelengths of THz waves allow for high-resolution imaging. This can be advantageous in medical imaging, material analysis, and even in biological research.

5. Therapeutic Potential:

• Some studies suggest that THz radiation may promote healing and reduce inflammation, offering potential therapeutic applications that other electromagnetic waves may not provide.

6. Broadband Spectrum:

• THz radiation spans a wide frequency range, enabling diverse applications across various fields, including telecommunications, imaging, and spectroscopy.

7. Safety in Biological Applications:

• Due to their non-ionizing nature and low power requirements, THz waves pose fewer risks in biological applications compared to higher frequency radiation, making them more suitable for certain medical diagnostics and therapies.

8. Versatility in Research:

• THz technology is being explored in various research fields, including materials science, biology, and physics, due to its unique properties and capabilities.

In summary, terahertz radiation offers a unique combination of safety, penetration ability, sensitivity to material properties, and high resolution, making it a valuable tool across multiple fields compared to other electromagnetic wave bands.

Terahertz (THz) therapy is not a cure for sickness but may offer benefits in managing certain conditions due to its ability to promote tissue healing, reduce inflammation, and improve circulation. Here are some ways THz therapy is thought to be helpful:

1. Pain Relief: It may help alleviate pain associated with various conditions, such as arthritis or muscle strains.

2. Inflammation Reduction: THz waves can promote blood flow and reduce inflammation, potentially aiding in recovery from injuries.

3. Improved Tissue Regeneration: Some studies suggest that THz therapy might enhance cellular activity, supporting tissue repair.

4. Enhanced Immune Response: THz radiation could help modulate immune responses, potentially benefiting overall health.

While these effects are promising, it's essential to note that THz therapy should not replace conventional medical treatments for illnesses. Always consult a healthcare professional before starting any new therapy, especially for serious health conditions.

Using Biomax Pro is safe and does not cause any negative side effects; however, some users may experience healing reactions.

Depending on individual body structures, some may feel pain, discomfort, or itchiness in specific areas. Previous unhealed or untreated pains or symptoms might resurface during the treatment.

These reactions are normal as part of the healing process. Some users may not feel anything during the session. It is recommended to continue the treatment to support the body in healing itself. Ensure adequate rest, proper nutrition, and light exercise or deep breathing during this process.

✔️ Many users have experienced up to 50 minutes of use without any adverse effects, only positive improvements.

✔️ For optimal results, use the device for 15 to 30 minutes, depending on the severity of your condition.

✔️ Remember, moderation is key; avoid overuse, even if something is beneficial.

To minimize the risk of side effects, it's important to follow the manufacturer’s guidelines regarding duration and frequency of use. If any discomfort or unusual symptoms occur, it's advisable to reduce usage and consult a healthcare professional.

The frequency of using the terahertz blower to see results can vary based on individual conditions, but here are some general guidelines:

1. Initial Results: Some individuals may notice benefits after just one use.

2. Typical Range: Achieving more noticeable results usually requires 5 to 15 sessions, depending on the severity of the condition.

3. Recommended Frequency: For optimal results, using the blower for 15 to 30 minutes per session is often suggested, with sessions spaced appropriately (e.g., once a day or up to three times a day with breaks in between).

Always consider your body's response and consult the manufacturer's guidelines or a healthcare professional for personalized recommendations.

You can Download the report here;

BIOMAX SAFETY TES REPORT

You can download the instructions by following the link below;

1- BIOMAX INSTRUCTION MANUAL

2- HOW TO USE GUIDE

When using terahertz therapy devices, it's best to choose gels or creams that enhance conductivity and complement the therapeutic effects. Here are some options:

1. Aloe Vera Gel – Known for its soothing and hydrating properties, aloe vera gel can provide a cooling effect and enhance the conductivity of terahertz therapy.

2. Conductive Gel – Typically used with ultrasound or electrotherapy, conductive gel is designed to increase the effectiveness of the device by improving the transmission of terahertz waves.

3. Hylauronic Acid Gel – This deeply hydrating gel improves skin moisture and elasticity, potentially enhancing the rejuvenating effects of terahertz therapy.

4. Water-based Gels – Any general water-based gel, such as those used in physiotherapy or ultrasound, can be effective in creating better contact between the device and the skin.

5. Light Moisturizing Creams – Avoid thick or oily creams, but a lightweight moisturizer may work to enhance glide and improve skin hydration during therapy sessions.

These products not only help in making the therapy more effective but also ensure the skin is protected and hydrated.

Biomax Pro can be used over clothes or on bare skin. However, for maximum heat effect, it is highly recommended to remove clothing during the therapy, if possible.

In order to ensure the safe usage of the BIOMAX PRO and extend its durability, please keep the following guidelines in mind:

⚠️ Handle the device with care.

⚠️ Avoid dropping or knocking the device as it contains a crystal glass tube.

⚠️ Remove all metal accessories before use.

⚠️ Take out contact lenses before using on the face.

⚠️ Do not blow on specific areas of the body for more than 3 seconds without movement to avoid skin burns.

⚠️ Keep the air inlet and outlet clear to prevent overheating.

⚠️ Never leave the device unattended when switched on. Unplug when not in use.

No, the treatment session is non-invasive, painless, and completely safe. However, it is normal to experience mild healing reactions such as slight pain, discomfort, or itchiness as the body begins to adjust to terahertz therapy and starts the healing process.