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Terms of service
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    Terms of service

    Overview

    This website is operated by Cyber Informatics LLC under the brand name Hyperblade USA. Throughout the website, the terms “we,” “us,” and “our” refer to Hyperblade USA and Cyber Informatics LLC.

    By visiting hyperbladeusa.com, purchasing from us, or using our services, you agree to these Terms of Service and the policies referenced on our website.

    Please read these Terms carefully before using the website. If you do not agree to these Terms, please do not use the website or place an order.

    We reserve the right to update or replace portions of these Terms by posting an updated version on this page. The revision date at the bottom of this page identifies the current version.

    Our online store is hosted by Shopify Inc., which provides the e-commerce platform used to offer our products and services.

    1. Online Store Terms

    By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence, or otherwise legally permitted to enter into a purchase agreement.

    You agree not to use our products, website, or services for any illegal or unauthorized purpose.

    You must not transmit viruses, malware, harmful code, or other destructive material through the website.

    A violation of these Terms might result in restriction or termination of access to our services.

    1. General Conditions

    We reserve the right to refuse or restrict service where reasonably necessary, including suspected fraud, unlawful activity, misuse of our services, payment risk, or violation of these Terms.

    You agree not to copy, reproduce, duplicate, sell, resell, exploit, or commercially use any part of our website, product content, or services without prior written authorization from us.

    Payment information is transmitted through secure payment processing systems. Other information might pass through networks or service providers as necessary to operate the website and fulfill your order.

    1. Accuracy of Information

    We make reasonable efforts to provide accurate and current information on our website.

    Product descriptions, prices, availability, promotions, specifications, shipping estimates, and other website information are updated as needed.

    If we identify a material error affecting an order, we will take reasonable steps to correct the information and contact the customer where appropriate.

    1. Product Information and Availability

    Certain products are offered exclusively online and might have limited availability.

    We make reasonable efforts to display product images, colors, specifications, descriptions, and features accurately. Appearance might vary slightly due to display settings, packaging changes, or production updates.

    We reserve the right to limit sales by product, quantity, customer, region, or jurisdiction where appropriate.

    Products, specifications, availability, and pricing are subject to change.

    If a production update results in a material difference from the product description presented when an order was placed, the applicable Return and Refund Policy applies.

    1. Product Use

    Products sold by Hyperblade USA are intended for general wellness, comfort, personal care, fitness, recovery, or lifestyle use unless a product listing specifically states otherwise.

    Products presented as general wellness products are not intended to diagnose, treat, cure, or prevent disease.

    Individual experiences and results vary.

    Please read the instructions, warnings, and safety information supplied with each product before use.

    If you have an existing medical condition, electronic implant, recent injury, recent surgery, or other health concern relevant to a product, consult an appropriate healthcare professional before use.

    1. Orders and Billing Information

    You agree to provide accurate and complete billing, shipping, contact, and payment information when placing an order.

    We reserve the right to refuse, cancel, hold, or limit an order where reasonably necessary.

    This includes suspected fraud, payment problems, incorrect information, unusual purchasing patterns, unauthorized resale activity, inventory errors, or circumstances preventing lawful fulfillment.

    If we cancel or materially change an order, we will attempt to contact you using the information supplied at checkout.

    1. Pricing and Promotions

    Prices are displayed on the website and are subject to change for future orders.

    Promotional offers, discount codes, bundles, and sale prices are subject to their stated terms, eligibility requirements, and availability.

    Discount codes should be entered during checkout. A discount is not guaranteed once an order has already been completed.

    We reserve the right to correct genuine pricing, promotion, or listing errors.

    If a material pricing error affects an order, we will contact the customer before fulfillment where appropriate.

    1. Shipping and Fulfillment

    Order processing, shipping estimates, fulfillment locations, tracking, customs information, international duties, delivery issues, and related terms are governed by our Shipping Policy.

    Orders are sometimes fulfilled from different fulfillment centers depending on destination, product availability, and inventory location.

    Please review our Shipping Policy before placing an order.

    1. Cancellations, Returns, and Refunds

    Order cancellations, returns, exchanges, defective-item claims, hygiene exclusions, return shipping, delivery issues, and refund processing are governed by our Return and Refund Policy.

    Orders eligible for cancellation before dispatch are handled according to the cancellation terms stated in that policy.

    Nothing in these Terms limits mandatory consumer rights that apply under the laws of your location.

    1. Optional Tools and Third-Party Services

    Our website includes services provided by third parties, including payment processors, shipping providers, analytics services, tracking services, advertising platforms, and other technology providers.

    Third-party services operate under their own terms and privacy practices.

    We are not responsible for independent websites, platforms, or services outside our control.

    1. Third-Party Links

    Our website contains links to independent third-party websites or services.

    Hyperblade USA does not control or guarantee the content, availability, security, policies, products, or services of independent third parties.

    Questions or disputes relating solely to a third-party service should be directed to the relevant provider.

    1. User Comments, Reviews, and Submissions

    If you voluntarily submit reviews, comments, feedback, photos, videos, suggestions, or other content to us, you grant Hyperblade USA permission to use, reproduce, display, edit, publish, and distribute the submitted material for legitimate business and marketing purposes, subject to applicable law.

    You represent that content submitted by you does not infringe third-party rights, contain unlawful or harmful material, or intentionally provide false or misleading information.

    You remain responsible for the content you submit.

    1. Personal Information

    Our collection and use of personal information is governed by our Privacy Policy.

    Please review the Privacy Policy for information about how personal information is collected, used, disclosed, retained, and protected.

    1. Errors, Inaccuracies, and Omissions

    Our website occasionally contains typographical errors, inaccuracies, or omissions relating to product information, specifications, pricing, promotions, shipping charges, delivery estimates, availability, or other content.

    We reserve the right to correct errors and update website information when identified.

    If a material error affects an existing order, we will handle the matter reasonably and in accordance with applicable consumer laws and our posted policies.

    1. Prohibited Uses

    You must not use the website or its content:

    • For unlawful purposes
    • To violate applicable laws or regulations
    • To infringe intellectual property rights belonging to us or others
    • To harass, threaten, abuse, defame, or unlawfully discriminate against others
    • To intentionally submit false or misleading information
    • To upload viruses, malware, or harmful code
    • To unlawfully collect personal information belonging to others
    • To spam, phish, scrape, crawl, or misuse the website
    • To interfere with website security or normal operation
    • To attempt unauthorized access to systems, accounts, data, or services

    We reserve the right to restrict access where these terms are violated.

    1. Disclaimer of Warranties

    We work to maintain a reliable and secure website, but we do not guarantee uninterrupted or error-free website operation.

    Product results and individual experiences vary.

    Products and services are provided according to the descriptions and warranties expressly stated by Hyperblade USA and any rights required under applicable law.

    Nothing in these Terms excludes warranties, guarantees, or consumer protections that cannot legally be excluded.

    1. Limitation of Liability

    To the fullest extent permitted by applicable law, Hyperblade USA, Cyber Informatics LLC, and our officers, employees, contractors, service providers, affiliates, and partners are not responsible for indirect, incidental, special, punitive, or consequential losses arising from use of the website or services.

    Nothing in these Terms excludes or limits liability where such limitation is prohibited by applicable law.

    1. Indemnification

    To the extent permitted by applicable law, you agree to indemnify and hold harmless Hyperblade USA and Cyber Informatics LLC from claims, losses, liabilities, or expenses resulting from your unlawful misuse of the website, intentional violation of these Terms, or infringement of third-party rights.

    1. Severability

    If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will apply to the greatest extent legally permitted.

    The remaining provisions will continue in effect.

    1. Termination

    These Terms remain effective while you use the website or services.

    You are free to stop using the website at any time.

    We reserve the right to restrict access where we reasonably believe a user has violated these Terms, engaged in unlawful activity, or threatened the security or integrity of our services.

    Rights and obligations arising before termination remain unaffected.

    1. Entire Agreement

    These Terms of Service, together with our Privacy Policy, Shipping Policy, Return and Refund Policy, Legal Notice, and other policies expressly incorporated by reference, form the agreement governing use of the website and our services.

    A failure to enforce a provision on one occasion does not waive our right to enforce it later.

    1. Governing Law and Consumer Rights

    These Terms are governed by the laws applicable to Cyber Informatics LLC and the transactions conducted through hyperbladeusa.com.

    Customers also retain any mandatory consumer rights and protections provided by the laws applicable in their place of residence or delivery where those rights cannot legally be waived.

    1. Changes to These Terms

    We reserve the right to update these Terms when our services, policies, business practices, or legal obligations change.

    The current version will be published on this page together with the latest revision date.

    1. Contact Information

    Questions regarding these Terms of Service should be directed to:

    Hyperblade USA
    Operated by Cyber Informatics LLC
    5824 Indian Terrace Dr
    Simi Valley, CA 93063
    United States

    Website: https://hyperbladeusa.com
    Email: admin@hyperbladeusa.com
    Phone: +1 (805) 285-0748
    Hours: 7 days a week, 8:00 AM to 9:00 PM Pacific Time

    Last updated: September 4, 2026

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